BOYCOTT COSI - COSI KILLS CUSTOMERS!!

I will never consume one more thing at Cosi. Yesterday a jagged piece of plastic cut my tongue when I bit into a bagel. The piece was mixed up in the cream cheese. This is the 2nd time I've found something in a bagel, the first time being metal shards baked into the side of the bagel at 30th Street Station in Philadelphia. This atrocity occurred at Boston South Station. The manager looked at me with a dumbfounded look and didn't say anything. Didn't apologize, didn't issue me a refund for the bagel I was too disgusted to eat, didn't ask if I was okay. I had to tell him to throw away the cream cheese so no one else gets hurts. The only thing he said was "what kind of cream cheese?"